If you have questions or need help with any aspect of the wedding websites please read the frequently asked questions below. If you have additonal questions please contact our Customer Care department.
Who should I contact if I need more information about or help with my wedding website?
Contact information is available on our Contact Us page.
I have forgotten my password to enter my wedding website BackOffice. How do I find my password?
Please go to our Login Help page. If you need additional help please contact firstname.lastname@example.org.
I'd like to order my own wedding website. How long will my site be hosted online?
Wedding websites after the initial purchase are live for 6 months or 18 months depending on the hosting package you choose. If you like to renew your site and add more time it can be done at any time after the initial purchase.
Can I add HTML and other code in my pages?
Yes. As long as the code that you use does not interrupt or interfere with any of WedPageDesigns.com systems then you can add HTML or other code to enhance your pages.
Can I renew my wedding website before it expires? Can I renew my wedding website after it expires?
Yes. You can renew your wedding website by logging into your wedding website BackOffice and then clicking the renew nav button.
Can I purchase a domain name like www.chelseaandjim.com for my wedding website?
Yes. There is a small additional charge, but you can easily add a domain name to your site by logging into your wedding website BackOffice and then clicking the Domain Name nav button. After purchasing a domain name it typically takes 48 hours for your domain name to go live.
How long does it take for my wedding website to go online?
Once you have gone through the two minute ordering process your site will be instantley live.
How long does it take to setup my wedding website?
The average time it takes to enter in your information into the wedding website BackOffice, so all of your pages are fully populated, is about 40 minutes.
I'm getting an error message on a page of the site. Whom should I contact?
Please send an email to our Customer Care department with the address (URL) of the page that has the error message and we will get the problem fixed as soon as possible.
I would like to learn how I can sell wedding websites. How do I setup an affiliate account?
At this time we do not offer an affiliate program.
I'm trying to find a friend/family member's wedding website but I don't know the address. How can I do this?
Please try the Couples Search page and then enter either the bride or groom's last name.